How easy is it to get information about Parliament?

How do people find out what is going on in Parliament? Is it easy to get information about Parliamentary business you are interested in? Parliamentary business is broadcast on Parliament’s own website, www.parliamentlive.tv and on the BBC Parliament channel. Hansard and records of select committee evidence sessions are available on-line via www.parliament.uk and in certain public libraries. What could be done to make it easier for people to find out what is happening in Parliament and when, and to follow the parts they are interested in?

Public access to information

posted 03/03/2004 - 09:51 by Michael Ryle
As a Clerk in the House of Commons from 1951 to 1989 and as one who has long advocated various measures to improve Parliament's contacts with the public I feel well placed to argue that public access to Parliament should work two-ways. First, outwards information from Parliament to the public. Here there have been enormous changes since I worked in the House - TV of course, but also much more, and more readily, available information about the work of the two Houses and their committees, with almost everything that could be needed on-line. The Commons Public Information Office (which I was instrumental in setting up, (based on such a service in the French National Assembly) and the Education Office have also been valuable. Perhaps more could be done to make documents better available in hard copy (as recommended in Making the Law). Price of Hansard and other such issues are worth pressing again.

The inward processes for the public to contact individual MPs and party offices is of course something with which they are fully acquainted, and I am not sure that much more (or should?) can be done here. "Write to your MP" is still a precious part of our parliamentary democracy. However there is a real problem of over-loading MPs with unsolicited information when they do not have the time or resources to filter and file it and edit it. One possibility would be to publish (unless the MP objects) Member's e-mail addresses and mobile phone numbers and to invite the public to e-mail or text message MPs with any matter that concerns them; this would give MPs a fuller picture of what troubles their constituents and even how they want them to vote on particular issues. Getting near the ancient Greek democracy, but I doubt if many Members would want to be so closely advised? And processing all the incoming messages would have major staffing implications.

Public access to information

posted 04/03/2004 - 00:13 by DavidCatherall
In the latter part of his posting Michael Ryle has hit on what I think is the heart of the problem.

"I doubt if many Members would want to be so closely advised? "

I don't have any direct knowledge if the assertion is true, but from the standpoint of a 'mere voting public' I think that many people outside parliament DO doubt that Members want to be advised, or even involved.

Whether this perception is justified, well, I doubt it. But it is a perception which needs to be addressed.

Virtual surgeries

posted 04/03/2004 - 10:33 by Nick Drew
In answer to the point above about the amount of information which MPs can physically process - perhaps the answer is to have time-limited web-chat 'virtual surgeries' where MPs are available at certain times of the week/month to read and answer questions posed by the general public on the forum in real-time.

There could be a central 'gateway' which allows people to select from a list of MPs those whose surgeries they would like to subscribe to. Members of the public could sign up for the surgery of any MP they wished to influence -for 'rank-and-file' MPs this would probably generally be constituents, but for Ministers I imagine quite a large number of people would sign up, and perhaps a number of members of the ministerial team could take part simultaneously to spread the greater load.

Sorry that this is a bit stream-of-consciousness and perhaps off-topic, but might well be an appropriate way of allowing people better access to information without overloading MPs.

Webchat = Waste Of Time And Unaccessible To Many

posted 05/03/2004 - 08:59 by johnvoisey
I see a few problems with webchats, time limited or otherwise.

First of all, I wonder how many people have ever participated (or tried to) in such a proceeding where a politician is on the end of the line. I have, and it was a disaster of biblical proportions. It was a poorly structured shouting match in which few (if any) points were really answered, and the so-called moderator spent his entire time pandering to the politician's party propaganda.

Second, before any such mechanism would MEAN anything, you would have to give anyone and everyone the chance to participate.

During what times would such "time limited webchats" operate ? During working hours, when 99.99% of the internet-connected business population are prevented from using the 'net under fear of dismissal from their jobs ? Great idea !! It will make sure that only the party political hacks and the odd individual like me, who is fortunate to run his own business and have his own flat-fee broadband connectivity that no-one can sack me for using, can contribute.

Who else would be able to contribute ? Well, you can forget the IT-illiterate public in general for a start. At this very moment the public libraries in this part of the world are reconfiguring their publicly accessible internet facilities to deny chatroom facilities of any kind to any user in the name of protecting society from paedophilia. I'd be more inclined to accept that if I didn't KNOW that the local authority has housed a couple of people on the register in houses within spitting distance of my 13-year old daughter's school, but that's another argument.

I'm sorry if it looks like i'm just chucking a large bucket of cold water over what you have put forward as an interesting idea. It's just that I guess what I'm really saying is that whilst everyone has access to a postbox, NOT everyone has the time, money, or opportunity to make use of the technology you advocate, and until they do (which will never happen outside of sciene fiction novels and films) the majority of the population will just see the process of government become even more remote.

experiment with new communication

posted 08/03/2004 - 19:35 by rosler38
I think the point being made is that for parliament to be relevant it has to get its message across to a broader audience and have something to say. Currently parliament does not engage enough with the general public. I believe there are broadly two interconnected reasons for this:

1 - It doesn't have enough marketing power within the traditional media nor is it savvy enough in new communication techniques. I understand the point about webchats made by John but MPs should not limit themselves only to webchats but should have a range of communication devices - including traditional methods such as local newspapers. I wonder if any MP currently uses audio conferencing to update their constituents on a regular basis?

2 - Parliament currently doesn't engage with the people on the correct level. Parliament should try and detach itself from the political parties and allow the MPs greater freedom of thought and action. Although this may seem like a pipe dream it could actually benefit the parties if actioned in the correct way.

This website and the debate could be the start of a long process of renewal for parliament if it chose to believe in itself and trust the people by engaging with them in a meaningful manner.

As a starter I'd be interested to know how often the committee members read these pages...(and reading the weekly summaries doesn't count)

thanks - Simon

It's a matter of perception

posted 09/03/2004 - 11:00 by Sue Burgess
Interesting that, whenever an organisation asks how it could better communicate with the public, it is encouraged to use electronic media as the answer to all its problems. What happened to good old fashioned talking to people? Those MPs who are most effective at representing the concerns of their electorate are those who take the time to publicise and hold regular consultation events, at a time and in a place where people can get to them. I work in local government, and we are a modern organisation which makes full use of modern technology including electronic media. All our elected members have e-mail addresses which are made widely available to the public - but they will tell you that it is still by talking to the man/woman in the street that they really get a feel for the issues on the ground.

In response to Michaels intial comment

posted 24/03/2004 - 14:47 by Roger Hyde
I have used yesterday a website faxyourmp.com which is how I stumbled across this discussion site. I don’t yet know if it’s worked obviously but I am ever hopeful that I will get a reply. This is the first time I have tried to gat in contact with my local MP and I used the BBC website search engine to find out how.
I think that publication of members email addresses and mobile phones would not be a good thing due to the Spam this would create for them. Maybe a textyourmp site might work, but how would this be administered as to be sure that a particular MP was dealing solely with his constituents would be quite difficult.

Vernon Moyse

posted 26/03/2004 - 14:55 by Vernon Moyse
In fact communication is invariably "one-way". My letter to my MP gets answered witha stock answer sent by a Minister of State. The Mp has acted as a "greased tube" and has provided a vehicle for "preaching" by the Minister who knows best!

I believe that all communications to MPs should be copied to an analysis body that should summarise topics of concern in great detail. I believe that this would show, for example, a substantial clamour for Israel to be treated as an apartheid state - whether or not Ministers vote appropriately in the UN! Historically, this would be invaluable and it might be extended to ongoing referenda on key issues on which I trust my MP's judgement LESS than my own.

If we do not act in this way, communication with MPs will continue to decline. Provide the staff, provide the systems, it is our democracy which is at stake

BBC Parliament

posted 08/03/2004 - 10:32 by Owen
The BBC Parliament programme is useful but it could include more detailed information on forthcoming business. It would also help if better subtitles could show the name of the current speaker and could supply better background information on screen during the breaks for voting.

MODERATORS COMMENT

posted 09/03/2004 - 15:22 by Barry
Owen makes an interesting point about BBC Parliament.

Has anyone else watched Parliament on TV recently? If so, was it easy to follow?

Barry
e-Moderators Team
The Hansard Society